Three years ago we hired VG to remove a bird and bird’s nest from one of the vents in our home. They removed the bird and nest, and placed covers over not only that vent but five other vents outside of our house. Recently, one of the covers placed over a vent in the back of the house became loose (lost a screw). Since I didn’t have a ladder long enough to reconnect the cover, I called VG to see if they could help. They came out a few days later and reattached the cover at no charge! Great company, great service! I highly recommend them!!