Arthur arrived on time for all appointments. He explained the varmint removal process clearly and in detail. Arthur sealed all the varmint entry areas, then restored the attic. I would recommend Arthur to anyone else requiring a varmint removal process. Arthur arrived about 2 hours after I called. He blocked the area in the soffit that the squirrel was chewing through. If another day had passed, the varmint would have gained access to my attic. Customer service is the best.