I had a bat evacuation with varmint gone a few years ago. I thought they had returned so I called them immediately because of their wonderful five year guarantee. I must admit this is not my first time calling them, but each time they come out and assess my home without any issues. Today Jeff came for the service call. My appointment was at 8:30 AM. He was there on time. He was punctual, pleasant and very thorough. I would recommend this company To anyone that experience the creepy crawlers that gets into your homes. This is definitely a reputable company.