We had a wonderful experience with Chris from Varmint Gone. We had just moved into our new home in Charlotte and noticed some kind of droppings all over our driveway. We made a call to Varmint Gone and within 12 hours, Chris came to the house, identified the problem (bats) and returned quickly to seal up the house and subsequently clean and sanitize the areas. The whole process was smooth, fast and very easy. As a bonus there is a 5 year warranty on the service and if we ever see evidence of bats again, Chris will return and remedy the situation. Highly, highly recommend!